Belmore Street Office

We're now almost fully moved into our new office in Belmore Street, Enniskillen. All orders are dispatched from here and we have a small display area open to the public. We haven't put sings up yet to show were we are, but anyone who wants to pop in and see us is more than welcome. Our address is 39a Belmore Street, and we're located on the first floor below Curves Gym. Due to the nature of our business, our office hours have to be rather flexible, and if you're planning on visiting us, it might be a good idea to give us a call on 0800 043 4850 to make sure we'll be there.
All returns are still processed through our old address, however over the next couple of months this too will move to Belmore Street. The final stage of the move should be complete early in the summer.

Easter Sale

EASTER SALE

Our Easter sale is due to start next week, we'll be giving a 15% discount off all orders over £30. The discount code for the sale will be EAS33, the code is due to be advertised on the website from Monday 17th March 2008, but as a blog reader you can start using the code right now. It'll remain valid until Tuesday 25th March 2008 and can be used as many times in this period as you want. To get the discount simply enter the code in the "coupon code" box during checkout on the website.

www.bridalgems.co.uk

Wedding Journal Show

Kings Hall, Belfast

Just a quick thank you to all who visited us on our stand at the Wedding Journal Show in the Kings Hall, Belfast over the weekend 22-24th Feb. 2008

We had several thousand visitors over the three days, and it really was a pleasure meeting you all. We're currently processing all the orders and requests and should have all done by Tuesday 26th.

We had a small glitch with the discount vouchers we handed out on the day, we've fixed it and they should work fine now.

New Offices and Warehouse

During this month (February) we'll be moving our offices and warehouse operations to new premises. The new facility in Belmore Street, Enniskillen will be open to the public towards the end of February, however all packing and dispatch operations are due to move over the weekend commencing 1st February and should be completed by Monday 4th February. We don't expect any disruption to our normal service and all orders should be processed as normal.

The new facility will have a small showroom giving customers the opportunity to view some of the available products. With several thousand different items available on our website, we won't be able to display them all, however we should be able to get hold of any item if there's something someone needs to see.

Further details of the new premises will be posted closer to opening time.

VAT and non EU buyers

Just a quick note about VAT (Value Added Tax) all our prices include VAT @ 17.5% however if you're located outside the EU you won't be charged the VAT and it'll be deducted automatically during checkout.
I've added this information to the terms and conditions page just so everyone's clear.

Discount/Coupon Codes

We've finally got the discount coupon code system working again, the problem arose when we changed our prices to include VAT. The system had a previously unseen bug which caused the order total calculations to be wrong. The error only appeared after the change in the VAT status of the products. No orders were affected and we manually deducted any coupons entered with orders before they were processed.

Just a quick reminder that all blog readers can get a 10% discount by entering the code BL31 during checkout, the discount applies regardless of order size, and we've extended the validity period for another 3 months.

Wedding Cufflinks

Unfortunately over the last few months we've been struggling to keep our stock levels up for all the different cuff links we sell. It's really frustrating because we always seem to have a few styles available, but obviously this is no good when you need to kit out the whole party. To try to address the problem we're planning to bring in large stocks of all the following styles early in the New Year.

Best Man Cuff Links
Father of the Groom Cuff Links
Usher Cuff Links
Groom Cuff Links
Father of the Bride Cuff Links
Grandfather Cuff Links
Brother of the Groom Cuff Links
Brother of the Bride Cuff Links
Pageboy Cuff Links

Hopefully this will solve the problems and help avoid disappointment, these wedding cuff links are really stylish and look superb when worn by all the blokes in the wedding party.

Pre Christmas Sale

It's a strange world really, when every other business is in a mad rush for Christmas, here at Bridal Gems things get a little quieter and we have time to catch up on some long over due website maintenance, and get things ready for all the newly engaged couples coming online in the new year. As a little thank you to Pre-Christmas shoppers, we'll be offering a 15% discount of all orders over £20 placed up to 26th December. The coupon code xm34 will deduct the discount automatically from your order.